Shipping Policy
Shipping Policy
All orders ship from our warehouse at 2250 Urbanowitz Ave, Unit 3, Linden, NJ 07036. Your exact shipping cost is shown at checkout once you enter your address.
Shipping rates
| Where | Cost |
|---|---|
| New Jersey, orders of $500 or more | Free delivery |
| New Jersey, under $500 | UPS or USPS at the real carrier rate |
| Rest of the USA (lower 48) | UPS or USPS at the real carrier rate, based on weight and address |
| Drums, totes, kegs and pails | Local delivery in NJ and PA only: free on orders of $500 or more, $75 under $500 |
| Warehouse pickup, Linden NJ | Free |
UPS Ground, 3 Day Select, 2nd Day Air and Next Day Air are available at checkout. A $2.00 packaging charge is included in the shipping price. Alaska, Hawaii and international shipping are not available online.
Handling time
Orders placed before 2:00 PM ET on a business day usually ship the same or next business day. You will receive a tracking number by email as soon as the label is created.
Delivery times (estimates)
- NJ, NY, PA, CT: 1-2 business days by ground
- East Coast and Midwest: 2-4 business days by ground
- West Coast: 4-6 business days by ground
Bulk, pallet and freight orders
For large orders outside NJ/PA, or for pallets of oil, antifreeze, DEF or water, call 1-855-498-7509 for a freight quote. We can ship LTL freight nationwide.
Pickup
Choose Pickup at checkout and we will email you when the order is ready, usually within a few hours on business days. Pickup hours: Monday-Friday 6:00 AM-5:30 PM, Saturday 7:00 AM-3:00 PM.
Damaged or missing items
Check your order on arrival. If anything is damaged or missing, email sales@rpsdistributorsinc.com within 3 days with your order number and a photo, and we will replace it or refund it.